Com-Net Software Service Provider
As a turnkey provider of comprehensive passenger communication solutions, service is what sets us apart. Com-Net Software has made significant investments in our professional services capability. Approximately 80% of Com-Net’s employees are dedicated to service and support. Admittedly, systems integration is part science, but the primary differentiator between systems integrators is experience in the field, with the products, and within the environment.
Raising The Bar
Since 1985, Com-Net Software has installed more than 400 IT systems in airports, mass transit facilities, hospitals, and many other venues throughout North America.
Project ManagementEffective Project Planning
Effective project planning is critical to ensure a smooth deployment. Com-Net has a long and successful track record with managing rapid deployments of various sizes and scopes. Regardless of the project you are considering, you will find yourself in the capable hands of our credentialed project management professionals.
Solution HardwareOff The Shelf Solutions
Each year, Com-Net purchases thousands of displays, computers, servers, software, and other related equipment. The preferential pricing we receive is to your benefit. Whether your goal is to keep hardware procurement in your local economy or to procure the solution turnkey, Com-Net can help. That is because the hardware we provide as part of our solutions is available off the shelf - there is nothing proprietary.
ConfigurationCustomized To Fit Your Operations
Prior to arriving on site, our software integration team will work closely with your staff to understand your operations and goals. That way when we mobilize, the system is completely configured and ready for rapid deployment with minimal impact to your daily operations.
InstallationRapid Deployment, Minimal Impact
More than simply racking equipment or installing speakers; our installations are well-planned. Before mobilization we will work with you to assure a properly prepared site. This includes certifying any data or power requirements, assuring proper storage, gaining approval on the work schedule and much more. Our commitment is to install our systems with minimal interruption to your daily operations.
TrainingDesigned By Experts
Proper training is essential for system users and especially for the system administrator. Com-Net's curriculum is thorough and well-designed by technical training experts. If new users join the team we can conduct refresher training at your site.
Our Helpdesk is located in Dayton, Ohio and staffed 365 days a year by Com-Net employees who undergo extensive training on all of our software and hardware systems.
The helpdesk can be reached by phone or e-mail.